Troubleshooting Login and Access Issues

If you're unable to log in or access certain areas of the IRCF platform, check the following:

  • Authentication: Make sure Google Authentication or Sign-In with LinkedIn is correctly set up.

  • 2FA: If enabled, ensure your 2FA device (e.g., Google Authenticator app) is active and synced.

  • Google Captcha: Check that your browser allows loading CAPTCHA if it fails to appear.

  • Permissions: Confirm your user role has access to the section you're trying to reach. Admins can adjust this via the HRM → Roles & Access section.