Organisational and System Terms

Terminology related to user roles, system features, and integrations:

  • HRM – Human Resource Management module for employee and volunteer data.

  • CRM – Customer Relationship Management; tracks partners, donors, or leads.

  • Inventory – Real-time stock tracking system for supplies, kits, and goods.

  • Assets – Fixed, durable items like vehicles, machines, or IT equipment.

  • MailBox – Internal communication tool.

  • Zoom Meeting – Integrated video conferencing tool for scheduling and hosting calls.

  • Google Drive / Sheet – External integrations for document sharing and data management.

This glossary ensures consistent understanding across local and international teams.